Liz

Pet Stylist

Liz brought her grooming skills to us in August 2023. Grooming is a good fit for Liz as she enjoys helping animals and people. She as a large pet family of Binx, Gator, Foxy, Dipper, Maybel and four goats!

As for outdoor activities, Liz likes camping and swimming. She also has fun going to amusement parks or attending concerts and festivals.

Robin 

Boarding Caretakers

Bio coming soon

Megan

Boarding Caretakers

Bio coming soon

Kyla 

Boarding Caretakers

Bio coming soon

Frankie

Boarding Caretakers

Bio coming soon

Anna

Boarding Caretakers

Bio coming soon

Macy

Receptionist

Bio coming soon

Madi

Receptionist

Madi joined our reception team in March 2024, bringing industry experience since 2020. She chose veterinary medicine to surround herself with fellow animal lovers. Madi has worked in various roles, including boarding, reception, and as a technician. Born in Dallas, Texas, she moved to Washington and Illinois before settling in Florida. After high school, Madi attended boot camp and served as a Master-At-Arms in the Navy, earning several medals.

At our clinic, Madi greets clients, schedules appointments, retrieves records, manages phone lines, and serves as the communication link between doctors and owners, all while maintaining a positive attitude to assist everyone.

Outside of work, Madi enjoys playing instruments, reading, playing with her dogs, and watching true crime documentaries. Her Pittie, Ranger, is her soulmate, and her Heeler Mix, Bmo, is her loyal sidekick.

A fun fact about Madi is that she has visited every state except two and can play five instruments. Her advice to new receptionists is that while the job may not be the easiest, it is one of the most rewarding. Madi’s immediate career goal is to help as many animals as she can.

Jill

Receptionist

Bio coming soon

Natalie

Veterinarian Technician

Bio coming soon

Taryn 

Technician, Team Lead

Bio coming soon

Austin

Technician

Bio coming soon

James Starr

Veterinarian

Bio coming soon

Kelley Pampalon

Veterinarian

Dr. Kelley Pampalon is a 2018 graduate of Ross University, where she received her Doctorate in Veterinary Medicine, and a 2012 graduate of the University of Florida with a Bachelor’s degree in Animal Biology. After completing the first portion of her veterinary education on the island of St. Kitts, she moved to Stillwater, Oklahoma, to complete the clinical portion of her training at Oklahoma State University, where she planned to focus on large animal medicine. Shortly after receiving her doctorate, Dr. Pampalon moved back to Jacksonville, FL, where she grew up and began her career in mixed animal medicine. She’s been practicing mixed animal medicine for the past six years until recently when she decided to shift her focus to small animal medicine. She lives locally in the Ponte Vedra area with her husband Jon, two year old daughter Piper, and 12 year old shepherd mix “Jughead”.

Kelly

Pet Stylist

Bio coming soon

Sophia

Boarding Caretaker

Bio coming soon

Emma

Boarding Caretaker

Bio coming soon

Rebekah

Boarding Caretaker

Bio coming soon

Clare

Boarding Caretaker

Bio coming soon

Gentri

Boarding Caretaker

Gentri has always had a love for animals and wanted to be a part of positive change in the animal industry. Gentri is responsible for walking, feeding and medicating the dogs as well as caring for the cats. Rest assured that your pets are in good hands when Gentri’s with them. Her attention to detail is great!

Gentri is engaged and has several four-legged children. Reni is a young German Shorthair Pointer that is currently training to be a dock diver with her happy, friendly and focused personality. Ranger, the German Shorthair Pointer Mix was rescued with aggressive tendencies but is now a well trained member of the family. Mia was a stray Husky/Cattle Dog from Tennessee. She was raised on Gentri’s farm and that sweet, loving girl is always willing to do tricks! Her Papillon, Bailey, has been with her since a puppy.

Gentri’s interests include rabbit showing, dog sports, dog training and horseback riding.

Brianna

Veterinary Assistant

Born and raised in Jacksonville, Bri came to us in August 2022 after three years working at a boarding facility. Bri has always loved animals, so vet med was an easy transition, as she enjoys helping animals. Her favorite aspect of her job is teamwork; she aspires to improve daily.

Brianna is engaged and has two bloodhounds, Sadie and Gator. Outside of work, she enjoys the beach and taking her dogs on the boat. Her favorite animal is the shark.

Born and raised in Jacksonville, Bri joined us in August 2022 after three years of experience at a boarding facility. Her lifelong love for animals made the transition to veterinary medicine a natural fit, as she finds great fulfillment in helping animals. Bri particularly enjoys the teamwork aspect of her job and strives to improve her daily skills.

Brianna is engaged and shares her home with two bloodhounds, Sadie and Gator. Outside of work, she loves spending time at the beach and taking her dogs out on the boat. Interestingly, her favorite animal is the shark, a testament to her diverse appreciation for the animal kingdom.

Jordan

Kennel Manager

Jordan is absolutely obsessed with her adopted fur babies. She describes Murphy as her “Humane Society Rescue turned house hippo”. Cocoa is her foster failure. She’s a swimmer that’s always excited to see you. Finn is her talkative baby who also came from the Humane Society.

Jordan pursued her position as a Veterinary Assistant for her lifelong love of animals. She loves coming to work and caring for them day to day. Outside of work Jordan enjoys a good meal, sewing and is interested in dog training.

Jessica

Veterinary Assistant

Bio coming soon

Ashley 

Veterinary Technician

Bio coming soon

Katie 

Veterinary Technician

Bio coming soon

Alayna 

Veterinary Technician

Bio coming soon.

Shannon 

Veterinary Assistant

Shannon joined PVVC in April 2023 and brings eight years of experience in veterinary medicine. Her love for animals began in childhood, and she has steadily advanced from her first role as a kennel technician. Shannon holds an AA from UNF and assists our veterinarians in various tasks, including administering treatments, drawing and analyzing bloodwork, placing catheters, giving vaccines, and reading cytologies. She finds joy in helping sick animals recover and witnessing the happiness of owners reunited with their healthy pets. Shannon particularly enjoys meeting new patients and working with cytologies and bloodwork.

Originally from Chicago, Shannon has also lived in Naples. She is the proud mom of Dudley, a Golden Retriever, and Gamora, a Leopard Gecko. A fun fact about Shannon is that she has been a vegetarian for 20 years. When asked about her career goals, she said she aims to help as many animals as possible.

Lauren

Veterinary Technician

Our lead Veterinary Technician came to us from a popular specialty hospital. She’s known that she wanted to work with animals since she was a little girl. Lauren and her son Lowyn have two adopted sweet and sassy fur babies named Winston and Toothless. Her greatest achievement is being a mom.

Lauren values spending time with loved ones and friends, as well as being adventurous, dancing or just listening to music.

Rachel

Receptionist

Rachel and Alexis worked together at a previous veterinary hospital, so we were happy to welcome her to the PVVC family in August 2023. Rachel and her husband of 27 years have two children: Ann and Hudson. They also have a very happy Lab/Golden mix named Solo and an easy-going older Maltese named Pearl.

Rachel is HAACP certified, first aid/CPR certified and has led her women’s Bible study. She also enjoys the beach life, yoga, and horse dressage. Dressage is one of the most skillful types of horseback riding styles.

Katie

Receptionist

Bio coming soon

Emily

Receptionist

Bio coming soon

Bianca

Receptionist

Bianca began her career in the veterinary field in 2021 and joined our team in September 2023. Born in California, she attended Animal Behavioral College before transitioning from a veterinary technician role to reception. As a veterinary receptionist, Bianca ensures that your pet’s appointments are complete, accurate, and ready for the doctor. She also fills medications and handles phone calls. She loves seeing new pets bond with their families and enjoys building relationships with our clients.

Bianca and her husband have a daughter, a son and five spoiled cats named Snickers, Baby, Pickles, Winter and Kiyah. She’s a Navy wife who enjoys her family, shopping, cooking and hunting shark teeth.

Alexis 

Receptionist

Alexis joined us with a wealth of veterinary knowledge. She’s one of the smiling faces you’ll see when you enter our practice. Alexis loves to make every client and pet have a comfortable and pleasant experience. Her favorite part of working here is making our clients feel like they’re truly part of the Palm Valley Veterinary Center family.

She’s always had a deep appreciation for all animals and believes that they’re healing and teach us the true meaning of unconditional love. The first time Alexis watched her first innocent life saved she knew that she belonged in veterinary medicine.

In addition to her role here, she also plays the role of mom to her two beautiful angels, 9 year old Lyric Rain and 3-year-old Ava Janae and loves spending time with her family. Alexis also shares her home and heart with her rescue cat Sushi and dog Loki and a recently adopted cat named Lizzy. Outside of work, she’s written and produced her own musical with her closest friend.

Allison 

Office Manager

You may know Allison from her many years working in Nocatee. She moved from Pittsburgh in 2013 and jumped right into veterinary medicine. Allison inherited her love of animals from her mom and was raised with a multitude of pets, giving her a solid understanding of the animal world. She’s always happy to answer any questions and help with any concerns.

Allison and her husband of 26 years have two adult daughters, a German Shepherd, Golden Retriever, 2 Pomeranians and a Chiweenie who have all been rescued from different situations. Animals are her passion!

Alyssa 

Office Manager

Bio coming soon

Aaron Fogt

Veterinarian

Dr. Aaron Fogt earned his Doctorate in Veterinary Medicine from Lincoln Memorial University and holds a Bachelor’s degree in Biology from Central College. Originally from Iowa, Dr. Fogt joined Palm Valley Veterinary Center in July 2024.

Aaron Thivierge

Veterinarian

Dr. Aaron Thivierge joined Palm Valley Veterinary Center in May of 2023. He received his undergraduate degree from Auburn University and his Doctorate in Veterinary Medicine from Ross University School of Veterinary Medicine. He is a member of the Florida Veterinary Medical Association, American Veterinary Medical Association and the Ross University Alumni Organization.

Dr. Thivierge’s professional interests include canine and feline wellness as well as dermatology.

Dr. T. can be found spending time with his wife, 3 children, a Golden Retriever and 3 rabbits or fishing and building boats.

Louis Mack, DVM

Owner & Veterinarian

Dr. Mack is originally from San Diego. He grew up with animals and from a young age began helping his father, who was also a veterinarian, at his practice in El Cajon, California.

Prior to moving to Ponte Vedra Beach, Dr. Mack practiced veterinary medicine in Daytona Beach and mixed animal medicine and surgery in the Ocala area. He previously served on the Board of Directors of his local chapter of The Humane Society. Most recently, Dr. Mack invented an anesthetic safety device to help prevent complications during the administration of gas anesthetic agents. A design prototype has been made and is currently in the patent pending process. In his free time Dr. Mack enjoys spending time with his daughters at their Ocala farm where they raise quarter horses.